Customer Management Technologies
Today more services and relationships are being managed electronically then ever before.
As a result, successful organizations must strive to provide timely and personalized online services. Whether it be sales or service related, Javtec can custom tailor our solutions to fit your CRM strategy.
Client Tracking System (CTS) offers businesses a complete solution for managing customer data across the enterprise. A typical system is used to store and manage contacts, meetings, discussions, notes, deliverables, campaigns, invoices, documents and is divided in two distinct interfaces. The "Internal Interface" provides employees with intuitive tracking, reporting and collaboration tools while the "External Interface" provides customers with a personalized website for accessing materials, tracking requests and communicating with your organization. CTS is Javtec's most customized software.